Shipping & Delivery:
We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website
|Free Shpping - as in order page||Tamilnadu, Puducherry and Bengaluru - Eventhough we offer free shipping or paid shipping on each orders, some time shipping cost may exceeds the agreed shipping fees. when exceeds agreed shipping charge customer needs to pay before shipping or we may book shipping in ToPay.|
|ToPay - in case of not in order page||Any where in India other than above location/mentioned in order. Package will be send with ToPay, Customer needs to pay at the time of delivery, all shipping charges needs to be pay directly to the shipping party.|
|We always ship with road transport with in the agreed shipping charge, if customer prefer any other mode of transport/speedy delivery then shipping charge should be paid by the customer directly to the shipping party, in case ToPay is not available then custome needs to pay us in advance.|
Shipping Methords: By Ground - Lorry services nearest to you
|Top 10 delivery countries|
|3||United Arab Emirates|
We trust you and respect your decision. The cancellation and return policies at https://vividcrackers.com/ is in place to offer maximum convenience to the customers. We know there might be a situation to cancel your order. You can call or whatsapp us at +91 9488940022 or email to VividCrackers@gmail.com
Here is the refund breakup detail:
|Cancellation Stage I||Order Made & Didn't Pack||95%|
|Cancellation Stage II||Order Made & We packed||90%|
|Cancellation Stage III||Order Made & We have put the parcel on transportation||60%|
|Cancellation Stage IV||Order Made & Parcel reached your city||50%|
|Returning Type I||Received your parcel in a damaged condition||10%|
|Returning Type II||Received your parcel with mismatching quantity of crackers||100% on missing items|
|Returning Type III||Received your parcel and the crackers are not in good quality||90%|
Returning of the crackers under anytype needs an image and video proof to be sent to +91 9488940099 through whatsapp or email at firstname.lastname@example.org On all the categories of "returning", you are required to send back the parcel to our Sivakasi address at your own cost to get refunded.
For the cancellation and/or returning of order, the refund will be credited in your account with 14 working days. After the diwali celebration is over.
We request you not to accept any parcel in a damaged condition. We are working hard to make our transportation system to deliver every order in a good condition.
All our packages are water, scratch proof & sanitized.
We are not responsible for any address or phone number mistake at your end. We try to deliver your parcel with two attempts, and if you are not reachable in both attempts, the parcel will be sent back to Sivakasi and no refund will be processed.